July 4, 2019

Incident at 4748N / 03327W

A Virgin Atlantic Airways Boeing 747-400 (GVROS/VIR75L) from London/Gatwick, United Kingdom (EGKK) to Orlando/Sanford, FL (KSFB) deviated beyond the Strategic Lateral Offset Procedure (SLOP) procedures without requesting clearance, and was advised that deviations outside of SLOP procedures require an air traffic control (ATC) clearance. ATC cleared. No traffic. No impact to operations.

June 7, 2017


TSB #A17Q0079 UPDATE: A privately operated Cessna 650 (N220CM) was flying from Orlando Sanford (KSFB) to Montréal St-Hubert (CYHU). Even though the aircraft had been authorized to land on Runway 24R on the south side of CYHU, it landed on Taxiway CHARLIE. Major work was being done on a section of the runway when the incident occurred and the work was the subject of a NOTAM. There was no damage following the landing and no other aircraft was present on the taxiway. N220CM did, however, cross the hold lines short of Runway 06L so that an aircraft on final had to pull up.
An American corporately-registered Cessna 650 (N220CM), from Orlando/Sanford, FL (KSFB), to Montréal/St-Hubert, QC (CYHU), landed on Taxiway Charlie, although it had been instructed to land on Runway 24R on the south/left side of the runway. There were no vehicles, aircraft or equipment present or authorized on Charlie when the aircraft landed. Impact on operations: a Cargair Cessna 152 (C-GCGV) conducted an overshoot on final for Runway 24R, since N220CM had crossed the hold line for Runway 06L.

February 7, 2016

Incident at WINDSOR ON (CYQG)

Follow-up information received from Flight Operations ? West [2016-02-10]: A Civil Aviation Safety Inspector (CASI) looked into this occurrence. The CASI contacted the operator involved for more information and was informed that this occurrence involved a student pilot. The operator handled this occurrence through their safety management system (SMS). The CASI was provided with additional details on this occurrence and subsequently advised that an appropriate response was received from the operator. The CASI advised that no further follow-up action by Transport Canada, Flight Operations was required at this time.
A Windsor Flying Club Piper PA-38-112 (C-GTZY) on a local flight from Windsor, ON (CYQG) contacted Tower for departure and was provided with a takeoff clearance. A National Air Cargo Group Boeing 757 200 (NCR361) from Sanford, FL (KSFB) to Windsor, ON (CYQG) contacted Tower at 6 mile final. C-GTZY retried to contact Tower for take off. The take off clearance was cancelled and C-GTZY told to hold short of Runway 25. NCR361 was instructed to continue number 1. C-GTZY broadcast that they were returning to the flying club and then entered the runway without authorization. NCR361 was advised to continue number one and that they may have to go around due to aircraft on runway with no communications. C-GTZY exited Runway 25 with NCR361 mile and a half final and NCR361 was issued landing clearance.

November 24, 2013

Incident at Dans les environs de: BAIE-COMEAU QC (CYBC)

A Thomson Airways Boeing 787-8 (GTUIA/ TOM182) from Manchester (EGCC) to Orlando, FL (KSFB) was observed on radar to be flying a route different than that known to ATC. Upon verbal verification TOM182 confirmed to be proceeding YBC SYR J59 on course, while the route known to ATC was YBC YMX SYR J59 on course. No impact on operations.

April 5, 2013

Incident at Gatwick Airport

A Thomas Cook Airbus A330-202 (TCX169) on a flight from KSFB to EGKK at FL410 reported severe turbulence at FL410. The aircraft remained at FL410,turbulence dissipated after 2 minutes.

October 26, 2012

Incident at 5357N 03104W

TCX246, Airbus A330-200, enroute from London (EGKK) to Orlando (KSFB), routing NAT Track "B" at 37,000 feet, declared Mayday due to an engine surge and subsequent shutdown of the number two engine. The aircraft initially requested diversion to Shannon (EINN), but changed to Keflavik (BIKF). The aircraft departed Gander Oceanic airspace at 13:36Z without further incident. TSB Case Closed.
UPDATE TSB: A12A0108: The Thomas Cook Airlines UK Airbus A330-200 aircraft (G-OMYT), operating as flight TCX246, was en route from Gatwick, UK to Orlando, FL when the crew noted that the #2 engine (Rolls Royce Trent 772B-60) stalled with indications of high N2 vibration. The crew initiated contingency manoeuvres and declared a Mayday. The #2 engine was brought to idle then subsequently shutdown. TCX246 diverted to Keflavik Iceland where it landed without further incident. The engine was replaced and the aircraft was returned to service. Both the UK and Icelandic AAIBs were notified by the company.

August 9, 2012

Incident at Vicinity of TOPPS Intersection

MON348, Airbus A330-200, was enroute from Orlando (KSFB) to London (EGKK) when the controller noted a discrepancy in the aircraft?s route of flight when clearing it direct to a point on the flight plan. Upon further conversation with the pilot, and checking the flight plan information received from dispatch, it was discovered that the aircraft was on a different flight plan than what was filed. The pilot indicated they were flying the route that was filed for MON328 but flying under the MON348 call sign. A MON328 flight plan was received at 16:24Z but cancelled at 17:00Z. A MON348 flight plan was later received which indicated a different route from the original flight plan. The pilot did not have the updated flight plan information and was flying a different route. There was no impact on operations.

February 8, 2011


A Cessna 510, registered in the United States and owned by Mustang Leasing, was on an instrument flight rules (IFR) flight plan from Orlando (KSFB) to Quebec City/Jean-Lesage (CYQB). Southeast of Quebec City/Jean-Lesage, the crew experienced navigational difficulties because of problems with the autopilot. While on descent for 4000 feet, the aircraft was seen to execute an unexpected climb from 5600 to 6600 feet. In addition, whereas the crew had been cleared on heading 050, the aircraft was seen instead to be flying on heading 360. No impact on ATC operations.

November 23, 2010

Incident at Gander Oceanic (Communication navigation surveillance/air traffic system, ATS operating irregularity)

TOM41, Boeing 767-300, was enroute from Orlando (KSFB) to London (EGKK), routing 44N040W 47N030W 50N020W RODEL EPUNA. The electronic estimate received from Santa Maria (LPAZ) had an incorrect MACH speed. The speed data was then forwarded to Shanwick via the data link incorrectly. The aircraft was at M079 but all estimates were passed at M084.

August 21, 2009


*** Note: *** NAV CANADA did not provide a reason for the 2½ week delay in reporting this occurrence. The American, corporately-registered DHB Consulting Group Inc. Cessna 560 Citation aircraft (N734DB) was concluding an IFR flight from Orlando (Sanford) International Airport, FL (U.S.A.) (KSFB) to Toronto (Buttonville) Municipal Airport (CYKZ). NAV CANADA staff reported that the aircraft landed on runway 15 with a grass cutter working in an area adjacent to the runway. The operator of the grass cutter was not directed to vacate the area prior to aircraft landing. Ops. impact -- unknown.

April 23, 2008

Incident at LAKES intersection (Montreal ACC)

GSM725, Boeing 757-200, enroute from Glasgow (EGPF) to Orlando (KSFB) was observed on a routing different from what was cleared by the Air Traffic Control (ATC). GSM725 routing = LAKES PQI J55 HTO J174 ORF J121 MILIE J103 OMN. ATC clearance = LAKES CL HUL BGR J581 PUT JFK IF SBY J79 CHS OMN. GSM725 was then cleared for the aircraft?s flight plan. There was no impact on operations.

March 8, 2008

Incident at Between LAKES and KENRI (Montreal ACC)

An operating irregularity occurred when GSM726, Boeing 767-300, enroute from Orlando (KSFB) to Belfast (EGAA), did not follow the same routing that was on file with Air Traffic Control (ATC). GSM726 flew KENRI 62N/050W 64N/040W while ATC had KENRI 60N/060W 61N/055W 63N/045W 64N/040W. There was no loss of separation however adequate separation was not assured.

December 3, 2007

Incident at KANNI

XLA137, Boeing 767-300, enroute from Orlando (KSFB) to Manchester (EGCC), requested and received clearance back to Orlando due to a "technical problem". No emergency was declared and no assistance was required. Nil TSB.

November 15, 2007

Incident at 47N030W 44N040W 40N050W 35N060W

FCA30 B767-300 enroute London (EGGK) to Orlando (KSFB), pilot reported smoke in cockpit at 32W and requested to divert Lajes (LPLA). Aircraft cleared as requested. No emergency declared and no traffic. TSB Evaluating

June 18, 2007

Incident at 56/40 55/50 OYSTER STEAM

GSM725, Boeing 767-300, enroute from Glasgow (EGPF) to Orlando (KSFB), was cleared track A 56/40 55/50 OYSTER STEAM. The aircraft reported 56/40 55/50 STEAM. The aircraft was re-cleared on the correct routing. Nil TSB.

December 24, 2006

Incident at ST. JOHN'S INTL NL (CYYT)

XLA123, Boeing 767-300, enroute from Orlando (KSFB) to London (EGKK), reported fuel pump problems. The flight crew decided to land at St. John?s (CYYT) to investigate. No emergency was declared. The aircraft landed safely at 03:21Z. Nil TSB.

September 8, 2006

Incident at 50 Miles East of ALLEX (Moncton ACC)

TOM1042, Boeing 767-300, enroute from Orlando (KSFB) to Birmingham (EGBB), requested, and was given clearance to divert to Bangor (KBGR) due to a medical emergency. Boston will handle the arrangements. Nil TSB.

August 8, 2006

Incident at 50 Miles Due North of Moncton (TCAS alert, Conflict - loss of separation, ATS operating irregularity)

A loss of separation occurred between SSV5073, A333, enroute from Rome (LIRF) to Toronto (CYYZ) and MON368, A332, enroute from Orlando (KSFB) to Manchester (EGCC) when they passed with 3.8 miles where 5 miles was required. Both CA AND TCAS were activated as a result of the occurrence. TSB Case Closed.
UPDATE TSB: A06A0081: SSV5073, a Sky Service Airbus 330-300, was en route from Rome to Toronto at FL400. MON368, a Monarch Airways Airbus Boeing 330-200, was en route from Orlando to Manchester also at FL400. The Moncton controller inadvertently allowed lateral separation between the aircraft to erode to approximately 3.8 nm in an area where 5 nm is required. Both aircraft received TCAS RAs and the controller received a conflict alert. The controller issued a clearance to SSV5073 to turn 30 degrees right just as the flight crew received the TCAS alert. The crew of MON368 followed the TCAS RA and turned and descended their aircraft. NAVCANADA will be conducting an OSI level 2. The TSB will be observing the OSI.

July 13, 2006


XLA120L, Boeing 747-300, enroute from London (EGKK) to Orlando (KSFB), declared a medical emergency at 55N050W. The flight crew requested, and was cleared, from the present position direct to Gander. The aircraft landed at 17:06Z without incident. Nil TSB.

May 20, 2006

Incident at GOOSE BAY NL (CYYR)

MYT063, Airbus 330-200, enroute from Manchester (EGCC) to Orlando (KSFB), routing 56N 050W SCROD VALIE, requested to divert to Goose Bay (CYYR) due to a Medical Emergency onboard. The aircraft was rerouted after SCROD direct to Goose Bay. The aircraft dumped fuel for about 15 minutes while inbound and landed without further incident at 17:11Z. Nil TSB.

January 15, 2006

Incident at Abeam Sable Island

BAL325, Boeing 767-300, enroute from Orlando (KSFB) to London (EGKK) reported a fuel gauge problem preventing them from making the ocean crossing. The aircraft was cleared back to KSFB as requested. No assistance required. Nil TSB

October 23, 2005


EUK837, Boeing 747-300 enroute from Orlando (KSFB) to London (EGKK), at 0207Z, 100 NM SW of Halifax (CYHZ), the pilot advised of smoke in cockpit and declared an emergency and diverted to Haliax. RCC advised. Halifax tower advised and ERS standing by. Landed at 0232Z. TSB Case Closed.
TSB Update: A05A0143: EUK837, an Air Atlanta Boeing 747-300, was en route from Orlando, Florida to London, England when, at approximately 100 NM SW of Halifax, NS the flight crew declared an emergency due to smoke in the cockpit. The crew then requested and received a clearance to divert to Halifax. Halifax tower was advised and Halifax ARFF was standing by. The aircraft landed safely at 1132 ADT without further incident. Maintenance inspection revealed that the main aircraft battery had overheated. The battery and charging unit were replaced, and the aircraft returned to service.

September 10, 2005

Incident at 60 miles south of Sept-îles

FCA77 B767-300 enroute Orlando (KSFB) to Glasgow (EGPF), declared a medical emergency. Aircraft cleared direct Bangor(KBGR). RCC and Boston (KBOS) advised. Aircraft handed off to Boston at 0130Z. Nil TSB

August 13, 2005

Incident at Bangor International Airport

TCX473X Airbus 330-200 enroute from Manchester (EGCC) to Orlando (KSFB) requested to divert to Bangor (KBGR) due to medical emergency. Doctor on board, no assistance required. Nil TSB.

November 10, 2001


Air Transat B757 C-GTSE was on an IFR flight from Mirabel (CYMX) to Puerto Plata (MDPP). Early in the flight, smoke started to issue from one of the ovens in the aft section. The cabin crew immediately activated a halon extinguisher to control the fire. The oven circuit breaker was tripped and the situation returned to normal. Maintenance personnel were consulted and it was decided to land at Orlando (KSFB) to replace the spent extinguisher. The remainder of the flight was without incident.